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FREE Web SiteBuilder

with every hosting package

DROP & DRAG website
Simple to use,
Good looking designs
Build your own templates &
Templates supplied
Easy Forms
FaceBook & Twitter
Simple e-Commerce
Custom or Sitewide styles
Accessed via cPanel
No limit to number of sites
Features added regularly

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Support

Overview

Product Support

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IDS Hosting has a strong support base for all their clients. There are different ways to get the support needed in setting up your site. See the links and information below as well as on the contact us page.

Because of the vast amount of software and hardware issues, IDS Hosting can obviously not offer support on all of these. Our support base is to assist where needed in setting up your server side web site and related issues.

Sales & Pre-Sales Support:

For sales & pre-sales issues we urge you to use the Contact Us page, selecting the appropriate drop down selection for us to best divert your query for the best & quickest results
Contact Us for your sales queries

Technical Support

For Technical support IDS Hosting has a ticket system which allows you to keep track of the ticket status by accessing your own tickets in your client area. A record of old tickets is kept in your client area for reference purposes.
Support Ticket - submit

Billing Support

For Admin & Billing support the same ticket system is used, select billing when you have logged in here or send a ticket directly from your email client to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You will receive an automated confirmation email back.
Support Ticket - submit

Specials

Top Rated Antivirus Software
Avira Personal Premium: R175
avira1

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