Product Support
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IDS Hosting has a strong support base for all their clients. There are different ways to get the support needed in setting up your site. See the links and information below as well as on the contact us page.
Because of the vast amount of software and hardware issues, IDS Hosting can obviously not offer support on all of these. Our support base is to assist where needed in setting up your server side web site and related issues.
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Sales & Pre-Sales Support: For sales & pre-sales issues we urge you to use the Contact Us page, selecting the appropriate drop down selection for us to best divert your query for the best & quickest results
Contact Us for your sales queries
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Technical Support For Technical support IDS Hosting has a ticket system which allows you to keep track of the ticket status by accessing your own tickets in your client area. A record of old tickets is kept in your client area for reference purposes. Support Ticket- submit
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Billing Support For Admin & Billing support the same ticket system is used, select billing when you have logged in here or send a ticket directly from your email client to
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. You will receive an automated confirmation email back. Support Ticket- submit
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